Privacy Policy
This policy explains what personal information TreliconAI ("we", "us") collects through this website, why we collect it, and the choices you have. It is general starter text that we update from time to time.
Information we collect
- Contact form: your name, e-mail address, optional company, phone, budget and project details, and the message you write.
- Live chat: your name, e-mail address and the messages you send. Conversations are stored so we can reply and keep a history.
- Newsletter: your e-mail address and optional name.
- Technical data: IP address (used for security and abuse prevention), browser type and pages requested, recorded in server logs.
- Cookies: small cookies that keep the site secure and the chat working (see our Cookie Policy).
How we use it
- To reply to your enquiry and provide proposals or support.
- To send a chat-reply e-mail if you leave the chat before we answer.
- To send our newsletter, only if you subscribed (you can unsubscribe at any time).
- To protect the site against spam, fraud and abuse, and to keep it working.
Sharing
We do not sell personal information. We use service providers that help us run the site, such as web hosting and e-mail delivery, and they may process data on our behalf. We may disclose information if required by law.
Retention
We keep enquiries and chat conversations for as long as needed to respond and manage the client relationship, then delete or anonymise them. Newsletter details are kept until you unsubscribe.
Security
We use measures such as encrypted connections (HTTPS), hashed admin passwords, access controls and rate limiting. No system is completely secure, so we cannot guarantee absolute security.
Your choices
Depending on where you live, you may have rights to access, correct, delete or export your personal information, or to object to certain processing. To make a request, e-mail us using the address on our Contact page.
Children
This website is not directed at children under 16, and we do not knowingly collect their personal information.
Changes
We may update this policy. The latest version is always on this page.
This page is general information provided for transparency and is not legal advice.